Privacy Policy

This privacy notice for the Pella Opera House Commission (doing business as the Pella Opera House) describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you:

  • Visit our website at www.pellaoperahouse.org, or any website of ours that links to this privacy notice
  • Submit a donation or membership form or registration form
  • Use or follow our Facebook or other Social Media feeds
  • Engage with us in other related ways ― including any ticketing, special events or other programs

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at director@pellaoperahouse.org.

KEY POINTS

What personal information do we process? When you visit, register, use, or navigate our Services, we may process personal information depending on how you interact with the Pella Opera House and the Services, the choices you make, and the products and features you use. We collect names, addresses, emails, phone numbers, donation amounts, sales records, and payment information when provided.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do you receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

How do you process my information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We do not collect, maintain or process your credit card payment information. Payment is processed through a third party merchant authorization account. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. However we do NOT share phone numbers or SMS consent with any third party or affiliates for marketing purposes.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do I exercise my rights? The easiest way to exercise your rights is by contacting us at director@pellaoperahouse.org. We will consider and act upon any request in accordance with applicable data protection laws.